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Valdez 9/6/2013 12:23 AM
Hey guys! Stopping by to say hi, miss playing with OE. =(
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Welcome to the Occasionally Excellent forum.  Home of those that show Excellence on Occasion.

Based on the Tarnished Coast server, we are an expanding set of friends, some which met and played together in DDO, others newly discovered in GW2.  We have a variety of play styles, but what binds us together is our enjoyment of a drama free group of people that enjoy having fun in the game.

Occasionally Excellent  is always recruiting members who think they can reach the high bar of showing excellence, on occasion.  We do not blind invite, but this section of the forum is a great way to Apply or to recommend someone for the guild.  If you would like to apply, please create a thread (this will require creating an account with GuildPortal ) with some details about yourself.  Please include your desired in-game name, typical playing times and a confirmation that you have read, and accepted the guild rules below.  Also keep an eye out for a member online, as the best way to join is to run with a current member!

We have just a few basic rules that our guild honors and abides by:
  1. This guild exists so people can play GW2 together, having fun and a good time while doing so.
  2. We are mature players and both expect and assume mature behavior from everyone. We are not interested, or inclined, to police you. The majority of people in the group are over the age of 25, with some of us in our 40’s and 50’s). ‘R’ language is sometimes used, but offensive or demeaning language will NOT be tolerated. Lastly, childish behavior is not tolerated and as we all know from Real Life, this is NOT limited to children. That said, we ask that anyone between the ages of 18 to 24 feel free to inquire, but that you might need a strong reference.
  3. No one has the right to demand or beg you for your loot, and you do not have the right to demand or beg for someone else, regardless of position in the guild. There is a “resources” area on the web site, where you can put up request and needs. If you want a specific item, it is encouraged that you make a forum posting to ask someone to craft it, or to schedule a party to gain it.
  4. Our typical play times are evenings EST and CST, but have plenty of PST’er as well. Of course, you are welcome to play anytime, but please be aware most of our activity will probably occur then.
  5. This is a very social guild. We greatly enjoy getting together and have fun BS’ing about all kinds of things, both related and not related to the game. As a result, Mic/voice-chat is strongly encouraged, and we have a well-used Mumble server. Note: we understand that some individuals have hearing issues, which may present a problem. Simply let us know, and we can accommodate our behavior.
  6. We do not demand Guild or Server exclusivity. You may have as many alts in or out of the guild as you wish (or don’t wish), with the understanding that the majority of activities will occur on the Tarnished Coast server.
  7. We welcome everyone, regardless of your skill level or game familiarity.
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9/6 update

Sosrey, Aug 29, 12 10:15 AM.
Customer Support   

Our customer support team is prioritizing hacked accounts and other blocking login issues over other types of support requests.

Hacked accounts - If you submit a support ticket for a hacked account, ensure it is properly prioritized by following these instructions. We're resolving prioritized hacked account tickets within 72 hours. If you have an older hacked account ticket that has not been resolved, it may not be properly prioritized, or the ticket may not contain enough information for us to address it quickly. Please update your existing ticket, clearly state that this is a hacked account ticket, and provide as much information as possible, including your account email address, your account display name or character names, and your 25-digit Guild Wars 2 serial code.

Email authentication - We will soon provide a secure method on our web site for customers who are having trouble with email authentication to disable it for their accounts. We ask that you use this new self-help system, and only submit a support ticket if that doesn't work for you.   

Password resets - We will soon provide a secure method on our web site for customers who have lost their passwords or whose passwords aren't working to reset their passwords. We ask that you use this new self-help system, and only submit a support ticket if that doesn't work for you.   

Support forums - The official support forums are now online, and we have a new forum for players helping other players.

updated by Jel
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